Welcome to Royal Beauty Online,

The Royal Beauty Online is a sole property of Royal Beauty.

Effective Date: 01st September 2023

1. Acceptance of Terms and Conditions

By accessing or using Royal Beauty Online‘s cosmetic website i.e. www.royalbeautyonline.com (hereinafter referred to as “the Website“), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.

2. Use of the Website

2.1. Eligibility: You must be at least 15 years old to use this Website.

2.2. User Accounts: If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3. Prohibited Activities: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Transmitting any viruses, malware, or other malicious code.
  • Attempting to gain unauthorized access to any part of the Website.
  • Posting or transmitting offensive, discriminatory, or harmful content.
  • Using the Website for any unlawful or fraudulent purposes.

3. Products and Orders

3.1. Product Information: We make every effort to provide accurate product descriptions, but we do not guarantee the accuracy, completeness, or reliability of product information.

3.2. Pricing: Prices for products on the Website are subject to change without notice. We are not responsible for pricing errors.

3.3. Orders: Placing an order on the Website constitutes an offer to purchase the products. We reserve the right to accept or reject any order for any reason.

4. Payment and Billing

4.1. Payment: Payment for orders must be made through the payment methods specified on the Website.

4.2. Billing: By providing payment information, you represent and warrant that you have the legal right to use the payment method chosen.

5. Shipping and Returns

5.1. Shipping: We will ship products to the address you provide during the ordering process. Shipping fees and estimated delivery times are outlined on the Website.

5.2. Returns: Please review our separate Cancellation, Refunds and Returns Policy for information on returning products.

6. Open Box Delivery

We exclusively offer open box delivery for all our products. With this delivery method, you have the opportunity to inspect your product in front of our delivery personnel before accepting it. Here’s what you need to know about the process:

  • Upon arrival, our delivery team will present your product to you in its open box state.
  • Take a moment to carefully examine the product, ensuring that it meets your expectations and is in satisfactory condition.
  • If you have any concerns, questions, or notice any issues with the product, please bring them to the attention of our delivery personnel immediately.
  • Our delivery team will assist you in addressing any concerns or issues. If necessary, they will document and resolve the matter to your satisfaction.
  • Only once you are completely satisfied with your purchase should you sign off on the delivery.

We take pride in providing this transparent and customer-focused approach to ensure that you receive the highest quality products.

7. Privacy

7.1. Privacy Policy: Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. You can review our Privacy Policy for more information.

8. Intellectual Property

8.1. Ownership: All content on the Website, including text, graphics, logos, and images, is the property of Royal Beauty Online and is protected by intellectual property laws.

9. Disclaimer of Warranties

9.1. No Warranty: The Website and its content are provided “as is” without warranties of any kind, either express or implied.

10. Limitation of Liability

10.1. Limitation: Royal Beauty Online shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

11. Governing Law and Jurisdiction

11.1. Applicable Law: These Terms and Conditions are governed by and construed in accordance with the laws of India. For proceedings arising therein the Courts at Mumbai shall have exclusive jurisdiction.

11.2. Disputes: Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.

12. Changes to Terms and Conditions

12.1. Modifications: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website.

13. Contact Information

13.1. Contact: For questions or concerns about these Terms and Conditions, please contact us at info@royalbeautyonline.com.