Welcome to Royal Beauty Online,
The Royal Beauty Online is a sole property of Royal Beauty.
Effective Date: 01st September 2023
1. Domestic Shipping Only
We regret to inform you that we do not offer international shipping at this time. Our products are available for delivery within India, and we are committed to providing the best service to our domestic customers.
2. Order Processing Time
All orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and shipped.
3. Order Delivery Time
Once order is processed it will be deliver within minimum 2 working days to maximum 4 working days. please note that unforeseen circumstances such as weather, carrier delays, or public holidays may affect delivery times.
4. Delivery Addresses
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses. We do not deliver to P.O. boxes; a physical address is required for delivery.
5. Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team at firstname.lastname@example.org. We will do our best to assist you in resolving any delivery-related problems.
6. Delivery Delays
While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather, carrier delays, or public holidays may affect delivery times. We appreciate your understanding in such situations.
7. Open Box Delivery
We exclusively offer open box delivery for all our products. With this delivery method, you have the opportunity to inspect your product in front of our delivery personnel before accepting it. Here’s what you need to know about the process:
- Upon arrival, our delivery team will present your product to you in its open box state.
- Take a moment to carefully examine the product, ensuring that it meets your expectations and is in satisfactory condition.
- If you have any concerns, questions, or notice any issues with the product, please bring them to the attention of our delivery personnel immediately.
- Our delivery team will assist you in addressing any concerns or issues. If necessary, they will document and resolve the matter to your satisfaction.
- Only once you are completely satisfied with your purchase should you sign off on the delivery.
We take pride in providing this transparent and customer-focused approach to ensure that you receive the highest quality products.
8. Returns & Refunds
For information on returns and refunds, please refer to our Return and Refund Policy.
9. Contact Us
If you have any questions or require further assistance regarding our shipping and delivery policy, please don’t hesitate to contact us.